BACN10JC04

I've been a Customer since the early 90s. Never an Issue with products or Customer Service. I recently purchased a New Concord Battery, Harness and Battery Minder Charger. I clicked the wrong button and did not order the correct charger for the Concord. Called Military Fasteners when it was delivered, told the gal what I did and she said well get the right one on the way and e-mail you the Return Authorization. I sent the wrong one back and two days later the correct one arrived. A few days after that my Credit Card was reimbursed the full amount for my incorrect order. By any Business Standard, who could complain about that kind of Service!!! Keep up the Great Work...

Amelia Fato, excellent customer service. Able to provide quick response on requested quotes.

I recently had the pleasure of working with Dan Hunter and I must say that my experience was nothing short of exceptional. Dan is the epitome of professionalism and knowledge in the Aerospace industry. From the moment I engaged with Dan, I was impressed by his deep understanding of the products/services he was selling. His expertise was evident as he patiently and thoroughly answered all of my questions, providing me with valuable insights that helped me make informed decisions. What sets Dan apart is his ability to build trust and establish rapport with customers effortlessly. I never felt pressured or rushed into making a purchase; instead, I felt supported and guided in finding the right solution for my needs. Ask for Dan if you are looking for a salesperson who goes above and beyond to deliver an exceptional customer experience.

Excellent service, parts arrived at my home in UK exactly when you said they would even when you did not have parts in stock when ordered, very prompt reply to my queries before ordering, faster delivery than I would have got from UK.