4002-15

Exceptional service as always. Part was as advertised, and came promptly, in perfect condition. I am always very pleased working with Military Fasteners.

I placed this order late at 4:15 over the phone, 15 minutes past the cut off time.(Which rarely happens) It was critical for us to get the sparkplugs as a customer had called me and scheduled to bring his plane in the next day to have all his plugs replaced. My sales agent said she would personally go and pull the product so it would ship that day, and she did what she said. She saved me the embarrassment of telling my customer I forgot to order his parts on time and making him reschedule a maintenance visit. I am thankful you have people like her who really care about the customer and want to put in the extra effort for customer service. In my aircraft maintenance business I purchase everything I can first from Military Fasteners before I go looking for other venders. I use Military Fasteners because of the great customer service, free shipping (which is one day ground), large selection on hardware and materials, and competitive prices. I am a loyal customer and I order 2-3+ times a week. Thank you for the great service that your people provide at Military Fasteners.

I've been a Customer since the early 90s. Never an Issue with products or Customer Service. I recently purchased a New Concord Battery, Harness and Battery Minder Charger. I clicked the wrong button and did not order the correct charger for the Concord. Called Military Fasteners when it was delivered, told the gal what I did and she said well get the right one on the way and e-mail you the Return Authorization. I sent the wrong one back and two days later the correct one arrived. A few days after that my Credit Card was reimbursed the full amount for my incorrect order. By any Business Standard, who could complain about that kind of Service!!! Keep up the Great Work...

As always excellent service. Having two locations in the U.S. ensures next day delivery for me. Thanks Military Fasteners!