NAS6304-15

I've been a Customer since the early 90s. Never an Issue with products or Customer Service. I recently purchased a New Concord Battery, Harness and Battery Minder Charger. I clicked the wrong button and did not order the correct charger for the Concord. Called Military Fasteners when it was delivered, told the gal what I did and she said well get the right one on the way and e-mail you the Return Authorization. I sent the wrong one back and two days later the correct one arrived. A few days after that my Credit Card was reimbursed the full amount for my incorrect order. By any Business Standard, who could complain about that kind of Service!!! Keep up the Great Work...

fantastic customer service. have ordered multiple times for certified hardware. nice website for ordering

I called the customer service line just before Air Venture at Oshkosh to find out if they would have the parts I needed at their booth. The service rep on the phone was very helpful and was able to check the inventory that was taken to Oshkosh.I was told that the parts would not be available but could be shipped from the warehouse without delay. I ordered a full set of intake seals for a Continental 085 on the spot and they arrived in a few days. I am very happy with the service provided, and will be ordering more parts soon! Thank you Larry

Always excellent packaging. Glad to see you move away from the peanuts packing to the environmentally friendly recycled paper.