M85052-1-5

I placed this order late at 4:15 over the phone, 15 minutes past the cut off time.(Which rarely happens) It was critical for us to get the sparkplugs as a customer had called me and scheduled to bring his plane in the next day to have all his plugs replaced. My sales agent said she would personally go and pull the product so it would ship that day, and she did what she said. She saved me the embarrassment of telling my customer I forgot to order his parts on time and making him reschedule a maintenance visit. I am thankful you have people like her who really care about the customer and want to put in the extra effort for customer service. In my aircraft maintenance business I purchase everything I can first from Military Fasteners before I go looking for other venders. I use Military Fasteners because of the great customer service, free shipping (which is one day ground), large selection on hardware and materials, and competitive prices. I am a loyal customer and I order 2-3+ times a week. Thank you for the great service that your people provide at Military Fasteners.

Website didn't show my exact item needed, but their quoting dept got me over a quote ASAP. VIVIAN MANGOLD followed up to make sure I was all set Indeed, I was! Great customer service. Highly recommend.

If your looking for a company that can provide you with technical help on a product that they sold you, this is not the place to buy anything. But they will tell you how sorry they are.

All of my orders have originated thru your online system and have arrived on time as advertised. Your system performs great. I can decide while ordering how I want it shipped and what cost. All things said, I find your system very easy to order thru.