7274-2-20

I appreciate your service, especially being able to talk to people who know a lot about aircraft and the many accessories, parts, etc.

I called in a hot order that was needed next day. It was already mid afternoon and i had already skipped the deadline for shipments that day. I spoke with Trisha, and she went out of her way to place my order and get it pulled and shipped same day. Thank you Trisha, you are the best.

With ordering parts, I was assisted by Trisha. Extremely helpful, courteous, and professional. When receiving the items, there was a small discrepancy. I contacted Trisha to let her know, and not only did she and another professional, Paige, work with me right there to rectify the situation. They made sure I received new items in a timely manner, at no extra cost. Taking accountability and being serious in keeping with their high standard product has my respect and future business.

I have been dealing with you folks for years as a corporation customer and personally. You are the industry standard on quality of product and service.