MS25036-104

I appreciate your service, especially being able to talk to people who know a lot about aircraft and the many accessories, parts, etc.

I can say that Military Fasteners was able to deliver the part to me very quickly. I live in a very remote area in the Tennessee mountains and typically have to wait up to two weeks to receive deliveries. Sometimes, the delivery guys cannot find my house at all, and they have to leave my packages at the local general store. But with Military Fasteners, my packages always find my front door step and in great condition. This package arrived nearly a week earlier than expected, and that was over the New Years holiday! Great work, Military Fasteners, on your delivery service. Thanks!

Very pleased with the customer service I get when I call. My Cessna 182 is always needing a little bit of extra LOVE from Military Fasteners. When I call to order parts, your training and customer service of your order takers are the tops.. They understand what I'm looking for and can help me figure out how to order it. I've upgraded my old normal headsets to your reconditioned Bose X General Aviation Noise Cancelling. These are my first Noise Cancelling headsets and we are very pleased...I've come back and purchased 2 more...You are a very professional group! With your shipping location in Atlanta, sometimes, I get things in 1 day or 2 at the most. Thanks.

With ordering parts, I was assisted by Trisha. Extremely helpful, courteous, and professional. When receiving the items, there was a small discrepancy. I contacted Trisha to let her know, and not only did she and another professional, Paige, work with me right there to rectify the situation. They made sure I received new items in a timely manner, at no extra cost. Taking accountability and being serious in keeping with their high standard product has my respect and future business.