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All of my orders have originated thru your online system and have arrived on time as advertised. Your system performs great. I can decide while ordering how I want it shipped and what cost. All things said, I find your system very easy to order thru.

If your looking for a company that can provide you with technical help on a product that they sold you, this is not the place to buy anything. But they will tell you how sorry they are.

With ordering parts, I was assisted by Trisha. Extremely helpful, courteous, and professional. When receiving the items, there was a small discrepancy. I contacted Trisha to let her know, and not only did she and another professional, Paige, work with me right there to rectify the situation. They made sure I received new items in a timely manner, at no extra cost. Taking accountability and being serious in keeping with their high standard product has my respect and future business.

I sent in my online order then within a minute I realized I left off an item. I sent a message that requested an item be added to avoid a second shipping cost. I received a reply the next morning that the item I wanted had been added successfully and my order would be delivered as promised. Thanks to your staff for the flexibility and the help with my online order.