MS35489-18

I placed this order late at 4:15 over the phone, 15 minutes past the cut off time.(Which rarely happens) It was critical for us to get the sparkplugs as a customer had called me and scheduled to bring his plane in the next day to have all his plugs replaced. My sales agent said she would personally go and pull the product so it would ship that day, and she did what she said. She saved me the embarrassment of telling my customer I forgot to order his parts on time and making him reschedule a maintenance visit. I am thankful you have people like her who really care about the customer and want to put in the extra effort for customer service. In my aircraft maintenance business I purchase everything I can first from Military Fasteners before I go looking for other venders. I use Military Fasteners because of the great customer service, free shipping (which is one day ground), large selection on hardware and materials, and competitive prices. I am a loyal customer and I order 2-3+ times a week. Thank you for the great service that your people provide at Military Fasteners.

You guy's are awesome. I haven't had any mistakes from you in all my years of ordering from you. Your sales agents have always been helpful and friendly. Keep up the good work.

Great service, I run a small GA workshop and I can count on Military Fasteners even though I'm in Australia, its quicker than getting it in Australia most of the time. The web site is great and simple to find the parts needed.

When I order from AS your staff is always knowledgeable on your products, quick to help customers, no phone call holds waiting time period, competitive pricing and fast standard delivery.