MS171538

Amazingly prompt response! I ordered over 1000 items and couldn't believe it when there was an email waiting the following morning saying the items had been dispatched. Easy to track the package online. By comparison I ordered some items from another supplier 3 months ago and I'm still waiting, with no apologies or communication emanating from them to explain the delay.

With ordering parts, I was assisted by Trisha. Extremely helpful, courteous, and professional. When receiving the items, there was a small discrepancy. I contacted Trisha to let her know, and not only did she and another professional, Paige, work with me right there to rectify the situation. They made sure I received new items in a timely manner, at no extra cost. Taking accountability and being serious in keeping with their high standard product has my respect and future business.

I order parts about once a week for the restoration of my Grumman AA-1A. Service and prompt delivery are always above expectation. I don't know what I would do without Military Fasteners and that's no joke! Thanks for your great work!

As always, orders are shipped promptly and received when expected. Rarely can you find products at lower cost than at Military Fasteners. The web site is easy to use. My favorite place to order from. When looking for aviation products, I always go to Military Fasteners first.