M2742630125B

I placed this order late at 4:15 over the phone, 15 minutes past the cut off time.(Which rarely happens) It was critical for us to get the sparkplugs as a customer had called me and scheduled to bring his plane in the next day to have all his plugs replaced. My sales agent said she would personally go and pull the product so it would ship that day, and she did what she said. She saved me the embarrassment of telling my customer I forgot to order his parts on time and making him reschedule a maintenance visit. I am thankful you have people like her who really care about the customer and want to put in the extra effort for customer service. In my aircraft maintenance business I purchase everything I can first from Military Fasteners before I go looking for other venders. I use Military Fasteners because of the great customer service, free shipping (which is one day ground), large selection on hardware and materials, and competitive prices. I am a loyal customer and I order 2-3+ times a week. Thank you for the great service that your people provide at Military Fasteners.

Called Military Fasteners for assistance to determine pricing for some material. Ashleigh S. was very nice to work with. Her attitude and happy approach was great. She provided guidance along with a quote for future reference!! Thank you!

Ive been buying aircraft parts and supplies from Military Fasteners for 3 years as Ive built four different homebuilt aircraft. I have ALWAYS been perfectly satisfied with all facets of the process. Parts are almost always shipped the same day as I order them, even if I order in the afternoon. Im usually always able to find what i need on the website, and if not, I can call and be helped by someone who knows what he or she is doing. Your people make me feel like they really care about me. Prices are fair. I wish I could run my company as well as you run yours!

Trisha Hawkins has been very helpful and easy to deal with. Any rush orders or just orders in general, she makes sure I get it within the time requested.