7MLS100M0504

I was looking for hard to find parts for a safety critical application. The first couple of places I tried had the part on their web page but when I tried to order it they said, sorry, they did not actually have the parts. I called Military Fasteners. Talked to an employee without delay. She looked up the part number, told me who manufactured them (important), where the company is located (very important) and shipped the parts immediately from their own inventory. Super nice, helpful, efficient and knowledgeable. They get it.

Trisha Hawkins and her team at Military Fasteners are absolutely incredible. We do a lot of Government and Military work and due to this there are a ton of restrictions with what products we can use. I called Military Fasteners (MF) with an extremely HOT request. Trisha was able to source those part numbers, tell me they were in stock and ready to ship. I ordered these on a Wednesday at 4:00pm. They shipped the same exact Wednesday, we received that weeks Friday, even though we were guaranteed Monday/Tuesday. Trisha - THANK YOU! Trisha's Team - THANK YOU! I will only be ordering my military hardware from you all.

With ordering parts, I was assisted by Trisha. Extremely helpful, courteous, and professional. When receiving the items, there was a small discrepancy. I contacted Trisha to let her know, and not only did she and another professional, Paige, work with me right there to rectify the situation. They made sure I received new items in a timely manner, at no extra cost. Taking accountability and being serious in keeping with their high standard product has my respect and future business.

Over the years that I have been associated with you as a buyer - your promptness and professionalism with providing for my product needs and advice have been outstanding, keep up the great support - Thanks a million.