CR2663-4-06

Year in and year out - your staff is excellent, attentive, and spectacular. My last order I forgot an item, and called in to have it added. Sure enough there it is in the box, just as requested. Customer service is always fantastic. Keep up the good work!

Amazingly prompt response! I ordered over 1000 items and couldn't believe it when there was an email waiting the following morning saying the items had been dispatched. Easy to track the package online. By comparison I ordered some items from another supplier 3 months ago and I'm still waiting, with no apologies or communication emanating from them to explain the delay.

Have to tell you that you have the best in Brittany Cornish. She is always the most help in getting our ordered placed as soon as we send it in and always on time delivery. She is very responsive with any and all issues if any which we never have any dealing with her. She always goes above and beyond to follow up even after we received our order. We only wish all of our Vendors that we deal with on a daily basis were as wonderful as she is. Her personality is bar none.

I was looking for hard to find parts for a safety critical application. The first couple of places I tried had the part on their web page but when I tried to order it they said, sorry, they did not actually have the parts. I called Military Fasteners. Talked to an employee without delay. She looked up the part number, told me who manufactured them (important), where the company is located (very important) and shipped the parts immediately from their own inventory. Super nice, helpful, efficient and knowledgeable. They get it.