NAS1398MW5A2

I have been dealing with you folks for years as a corporation customer and personally. You are the industry standard on quality of product and service.

I have been a customer since Fullerton Air Parts (Flo Irwin). That should speak volumes of the service I have received from Military Fasteners. In the early days, I had a variety of planes and was based out of Orange County Airport. At the time, the airport was surrounded by bean fields. I, and some of my friends, would frequently fly into Fullerton airport for lunch, the pick up whatever supplies we needed from Flo. She was a great lady, and I am glad that she passed on such a wonderful legacy. I am certain that she would be very proud of what she started, and proud of you all for building on her meager beginnings.

I was looking for hard to find parts for a safety critical application. The first couple of places I tried had the part on their web page but when I tried to order it they said, sorry, they did not actually have the parts. I called Military Fasteners. Talked to an employee without delay. She looked up the part number, told me who manufactured them (important), where the company is located (very important) and shipped the parts immediately from their own inventory. Super nice, helpful, efficient and knowledgeable. They get it.

Amazingly prompt response! I ordered over 1000 items and couldn't believe it when there was an email waiting the following morning saying the items had been dispatched. Easy to track the package online. By comparison I ordered some items from another supplier 3 months ago and I'm still waiting, with no apologies or communication emanating from them to explain the delay.