CR3245-6-06

Keep doing what you're doing. I had no problems and I asked for and got very fast delivery!

When I order from AS your staff is always knowledgeable on your products, quick to help customers, no phone call holds waiting time period, competitive pricing and fast standard delivery.

Military Fasteners is my main go to catalog to find the majority of parts I need for the aircraft that we work on, and the more parts they have available more I will keep coming back. Their customer service is superb and theyre shipping is excellent. Ive used Military Fasteners for many years and will continue to use them since I know I can find a majority of the parts that I need and the price is very reasonable. I would like to say thank you to all the supporting staff for help me locate items that I need and information on products they have.

I placed this order late at 4:15 over the phone, 15 minutes past the cut off time.(Which rarely happens) It was critical for us to get the sparkplugs as a customer had called me and scheduled to bring his plane in the next day to have all his plugs replaced. My sales agent said she would personally go and pull the product so it would ship that day, and she did what she said. She saved me the embarrassment of telling my customer I forgot to order his parts on time and making him reschedule a maintenance visit. I am thankful you have people like her who really care about the customer and want to put in the extra effort for customer service. In my aircraft maintenance business I purchase everything I can first from Military Fasteners before I go looking for other venders. I use Military Fasteners because of the great customer service, free shipping (which is one day ground), large selection on hardware and materials, and competitive prices. I am a loyal customer and I order 2-3+ times a week. Thank you for the great service that your people provide at Military Fasteners.