MS20470AD6-12D

Awesome customer service !

I have only ordered from Military Fasteners once so far, but I can't even express how happy I was with our order. As a purchasing manager who deals with government contracts (and the strict requirements that come with them), I was beyond thrilled with the flawless paperwork that was provided (free of charge) with the products we ordered. Lindsey was a peach to interact with, and we received our order next day; one of the perks of having a warehouse close by. I am very much so looking forward to to ordering from them again! Response from the owner3 years ago Thank you so much Holly for the kind words. We constantly try and think of new ways to improve the experience for our customers. We strive to make the package presentation upon arrival how we would want as a customer. It truly is an honor to service our customers that support our government and military branches.

With ordering parts, I was assisted by Trisha. Extremely helpful, courteous, and professional. When receiving the items, there was a small discrepancy. I contacted Trisha to let her know, and not only did she and another professional, Paige, work with me right there to rectify the situation. They made sure I received new items in a timely manner, at no extra cost. Taking accountability and being serious in keeping with their high standard product has my respect and future business.

I've been using Military Fasteners for a long time and have always been more than satisfied with the service they provide. Craig F