NAS1580V3T8

I sent in my online order then within a minute I realized I left off an item. I sent a message that requested an item be added to avoid a second shipping cost. I received a reply the next morning that the item I wanted had been added successfully and my order would be delivered as promised. Thanks to your staff for the flexibility and the help with my online order.

I've been using Military Fasteners for a long time and have always been more than satisfied with the service they provide. Craig F

I placed this order late at 4:15 over the phone, 15 minutes past the cut off time.(Which rarely happens) It was critical for us to get the sparkplugs as a customer had called me and scheduled to bring his plane in the next day to have all his plugs replaced. My sales agent said she would personally go and pull the product so it would ship that day, and she did what she said. She saved me the embarrassment of telling my customer I forgot to order his parts on time and making him reschedule a maintenance visit. I am thankful you have people like her who really care about the customer and want to put in the extra effort for customer service. In my aircraft maintenance business I purchase everything I can first from Military Fasteners before I go looking for other venders. I use Military Fasteners because of the great customer service, free shipping (which is one day ground), large selection on hardware and materials, and competitive prices. I am a loyal customer and I order 2-3+ times a week. Thank you for the great service that your people provide at Military Fasteners.

I can say that Military Fasteners was able to deliver the part to me very quickly. I live in a very remote area in the Tennessee mountains and typically have to wait up to two weeks to receive deliveries. Sometimes, the delivery guys cannot find my house at all, and they have to leave my packages at the local general store. But with Military Fasteners, my packages always find my front door step and in great condition. This package arrived nearly a week earlier than expected, and that was over the New Years holiday! Great work, Military Fasteners, on your delivery service. Thanks!