NAS7103-4

Recently my avionics technician and I were installing a component in my aircraft and there were some critical fasteners missing from the manufactures package. This stopped the entire process. I called Military Fasteners after finding the parts on line, and Trisha answered the phone. I told her the situation and that I needed them ASAP. I found the parts gave her the part number and she confirmed they were in stock. This was about 430 in the afternoon just before closing. Trisha was kind and professional got the parts out the door that evening even though it was after the shipping cut off. Saved the day. I can tell you this entire company is represented by Trisha, anything they can do to help you out of a jamb they will absolutely go the extra mile and Trisha is the go to person. I am sure there are others there with her same attitude and professionalism. This is a great resource for all your fasteners needs.

With ordering parts, I was assisted by Trisha. Extremely helpful, courteous, and professional. When receiving the items, there was a small discrepancy. I contacted Trisha to let her know, and not only did she and another professional, Paige, work with me right there to rectify the situation. They made sure I received new items in a timely manner, at no extra cost. Taking accountability and being serious in keeping with their high standard product has my respect and future business.

I am unable to add any suggestions. Military Fasteners is an on time provider. I have never understood why the orders from you company are shipped and arrive in time given to me. Other companies say same day ship or the following day and it takes much much longer for the product to arrive. All I say, Good Job

When I need materials for a project Military Fasteners provides the selection, prices and great shipping speed and rates that I need.