NAS1802-08-13

In this day and age, it is rare to be impressed by customer service however, Military Fasteners has far exceeded my expectations. They went above and beyond to help ensure an important package delivery on time, and they made a little boys Christmas sweeter in the process. Thank you to the team there for your wonderful help. I will certainly come back to shop again and again. They always say, fly people are the best people.

With ordering parts, I was assisted by Trisha. Extremely helpful, courteous, and professional. When receiving the items, there was a small discrepancy. I contacted Trisha to let her know, and not only did she and another professional, Paige, work with me right there to rectify the situation. They made sure I received new items in a timely manner, at no extra cost. Taking accountability and being serious in keeping with their high standard product has my respect and future business.

Fantastic experience. I ordered the wrong part.....1 call and an RMA issued with the correct part put on the way. Impressive service. Locked me in as a customer for life!

At every point, Dania McLean's help was crucial and showed a great dedication to the business. She handled my questions with amazing skill right away, making sure every one of them received a comprehensive and perceptive answer. Her unwavering professionalism and contagious optimism, which made every interaction enjoyable, were what really stood out.