15086

I have built an airplane with parts from Military Fasteners. In the last years I have only had one issue involving warranty problems and that was resolved by the factory. Good service and quality parts/availability are very good at Military Fasteners.

Very pleased with the customer service I get when I call. My Cessna 182 is always needing a little bit of extra LOVE from Military Fasteners. When I call to order parts, your training and customer service of your order takers are the tops.. They understand what I'm looking for and can help me figure out how to order it. I've upgraded my old normal headsets to your reconditioned Bose X General Aviation Noise Cancelling. These are my first Noise Cancelling headsets and we are very pleased...I've come back and purchased 2 more...You are a very professional group! With your shipping location in Atlanta, sometimes, I get things in 1 day or 2 at the most. Thanks.

I was looking for hard to find parts for a safety critical application. The first couple of places I tried had the part on their web page but when I tried to order it they said, sorry, they did not actually have the parts. I called Military Fasteners. Talked to an employee without delay. She looked up the part number, told me who manufactured them (important), where the company is located (very important) and shipped the parts immediately from their own inventory. Super nice, helpful, efficient and knowledgeable. They get it.

Experience has been great the whole time, simple and easy website to use, no complaints. Even our rep, Trisha Hawkins, has been nothing but helpful to us. 5/5