MS24693C6

With ordering parts, I was assisted by Trisha. Extremely helpful, courteous, and professional. When receiving the items, there was a small discrepancy. I contacted Trisha to let her know, and not only did she and another professional, Paige, work with me right there to rectify the situation. They made sure I received new items in a timely manner, at no extra cost. Taking accountability and being serious in keeping with their high standard product has my respect and future business.

I've been a customer since 1983 and you have provided what I needed most times in a very timely manner at the right price. Over all I have been very satisfied with your company.

Ive been buying aircraft parts and supplies from Military Fasteners for 3 years as Ive built four different homebuilt aircraft. I have ALWAYS been perfectly satisfied with all facets of the process. Parts are almost always shipped the same day as I order them, even if I order in the afternoon. Im usually always able to find what i need on the website, and if not, I can call and be helped by someone who knows what he or she is doing. Your people make me feel like they really care about me. Prices are fair. I wish I could run my company as well as you run yours!

As always, my order was filled accurately and arrived quickly. The one item not in stock in California arrived two days later from another store. Over the years, whether a large order or just a few items,I have received the same quick service. My suggestion? Continue the excellent customer service.