MS35249-2

Very pleased with the customer service I get when I call. My Cessna 182 is always needing a little bit of extra LOVE from Military Fasteners. When I call to order parts, your training and customer service of your order takers are the tops.. They understand what I'm looking for and can help me figure out how to order it. I've upgraded my old normal headsets to your reconditioned Bose X General Aviation Noise Cancelling. These are my first Noise Cancelling headsets and we are very pleased...I've come back and purchased 2 more...You are a very professional group! With your shipping location in Atlanta, sometimes, I get things in 1 day or 2 at the most. Thanks.

If your looking for a company that can provide you with technical help on a product that they sold you, this is not the place to buy anything. But they will tell you how sorry they are.

Recently my avionics technician and I were installing a component in my aircraft and there were some critical fasteners missing from the manufactures package. This stopped the entire process. I called Military Fasteners after finding the parts on line, and Trisha answered the phone. I told her the situation and that I needed them ASAP. I found the parts gave her the part number and she confirmed they were in stock. This was about 430 in the afternoon just before closing. Trisha was kind and professional got the parts out the door that evening even though it was after the shipping cut off. Saved the day. I can tell you this entire company is represented by Trisha, anything they can do to help you out of a jamb they will absolutely go the extra mile and Trisha is the go to person. I am sure there are others there with her same attitude and professionalism. This is a great resource for all your fasteners needs.

Thanks for being there for us small plane owners. It has never been cheap to own a plane but as our planes age it is getting harder and harder to find parts for upkeep. Good fast service also.