MS21299-8K

I sent in my online order then within a minute I realized I left off an item. I sent a message that requested an item be added to avoid a second shipping cost. I received a reply the next morning that the item I wanted had been added successfully and my order would be delivered as promised. Thanks to your staff for the flexibility and the help with my online order.

Ramona R. is very prompt and professional processing my urgent request! i am very satisfied with the quick turn around. Thank you!

I was looking for hard to find parts for a safety critical application. The first couple of places I tried had the part on their web page but when I tried to order it they said, sorry, they did not actually have the parts. I called Military Fasteners. Talked to an employee without delay. She looked up the part number, told me who manufactured them (important), where the company is located (very important) and shipped the parts immediately from their own inventory. Super nice, helpful, efficient and knowledgeable. They get it.

We worked with Ramona at Military Fasteners for a few items that we needed right away to complete a job. Ramona processed our order quickly and efficiently and made the experience stress free when it could have been quite challenging. The items came with all the correct documentation too which was also very important to us.