HL20PB10-5

I've been a customer since 1983 and you have provided what I needed most times in a very timely manner at the right price. Over all I have been very satisfied with your company.

Fantastic experience. I ordered the wrong part.....1 call and an RMA issued with the correct part put on the way. Impressive service. Locked me in as a customer for life!

I was looking for hard to find parts for a safety critical application. The first couple of places I tried had the part on their web page but when I tried to order it they said, sorry, they did not actually have the parts. I called Military Fasteners. Talked to an employee without delay. She looked up the part number, told me who manufactured them (important), where the company is located (very important) and shipped the parts immediately from their own inventory. Super nice, helpful, efficient and knowledgeable. They get it.

I sent in my online order then within a minute I realized I left off an item. I sent a message that requested an item be added to avoid a second shipping cost. I received a reply the next morning that the item I wanted had been added successfully and my order would be delivered as promised. Thanks to your staff for the flexibility and the help with my online order.